Legal information

We appreciate your visit to our website and your interest in our company. The protection of your personal data is important to us and we take the protection of this data very seriously. We therefore comply with the applicable data protection regulations in all our business processes. Our privacy policy does not extend to the websites of other providers to which we may be linked. By visiting our website, you consent to the use of your personal data and agree to the following privacy policy.

Definitions

This privacy policy is based on the terminology used in the European General Data Protection Regulation (GDPR) and is intended to be easy to read and understand for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as „data subject“). A natural person is considered identifiable if they can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

processing

Processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution or other forms of provision, alignment or combination, restriction, erasure or destruction.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.

profiling

Profiling is any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

Data controller or person responsible for processing

The controller or data controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

processor

A processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

recipient

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

third

A third party is a natural or legal person, public authority, agency or other body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

consent

Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Name and contact details of the controller and the data protection officer

The controller responsible for the processing of personal data pursuant to Article 4(7) of the GDPR is:

Stölting Service Group Limited Company

15-19 Johannes-Rau-Allee
45889 Gelsenkirchen

Telephone: +49 209 – 70279 – 0
Fax: +49 209 – 70279 – 151

info[at]stoelting-gruppe.de
www.stoelting-gruppe.de

We have appointed a data protection officer. You can contact them as follows:

Jörg Stockmann
Avallon Limited Company
15-19 Johannes-Rau-Allee
45889 Gelsenkirchen

Telephone: +49 4941 9839078

data protection[at]stoelting-group.de

Processing of personal data and the nature and purpose of its use

We process personal data exclusively within the lawful framework of the relevant legal norms and, where applicable, with your consent. Personal data is all information that relates to a natural person or can at least be related to them, thus allowing conclusions to be drawn about the person.

Processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution or other forms of provision, alignment or combination, restriction, erasure or destruction.

Visit the website

When you visit our website, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a log file.

The following information is collected without your intervention and stored until deletion:

IP address of the requesting computer,
Date and time of access,
Name and URL of the retrieved file,
Website from which access is made (referrer URL),
the browser used and, if applicable, the operating system of your computer, as well as the name of your access provider.

We process the aforementioned data for the following purposes:

Ensuring smooth connection to the website,
Ensuring comfortable use of our website,
Evaluation of system security and stability, as well as
for other administrative purposes.

The legal basis for data processing is Art. 6(1)(f) GDPR. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

In addition, we use cookies and analysis services when you visit our website. You can find more detailed information on this further down in this privacy policy.

Subscribe to our newsletter

If you have expressly consented in accordance with Art. 6 (1) (a) GDPR, we will use your email address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an email address.

You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send us an email at any time to request unsubscription.

Using our contact form

If you send us your enquiries via our contact form, you must provide a valid email address so that we know who the enquiry is from and can respond to it. Further details can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6(1)(a) GDPR on the basis of your voluntary consent.

The personal data collected by us for the use of the contact form will be automatically deleted after your enquiry has been processed.

Data transfer

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only pass on your personal data to third parties if:

you have given your express consent to this in accordance with Article 6(1)(a) of the GDPR,
the transfer is necessary for the establishment, exercise or defence of legal claims pursuant to Article 6(1)(f) GDPR and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
in the event that there is a legal obligation to disclose information in accordance with Article 6(1)(c) GDPR, and
this is legally permissible and necessary for the performance of contractual relationships with you in accordance with Art. 6(1)(b) GDPR.

cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

The cookie stores information that is related to the specific device used. However, this does not mean that we immediately obtain knowledge of your identity.

The use of cookies serves, on the one hand, to make the use of our website more convenient for you. We use so-called session cookies to recognise that you have already visited individual pages on our website. These are automatically deleted when you leave our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognise that you have already been with us and what entries and settings you have made, so that you do not have to enter them again.

Secondly, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see section 5). These cookies enable us to automatically recognise that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is necessary for the purposes mentioned in order to safeguard our legitimate interests and those of third parties in accordance with Article 6(1)(f) of the GDPR.

If you do not want this, you can deactivate the storage of cookies in the browser you are using or be notified as soon as cookies are sent.

analysis tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure that our website is designed to meet your needs and is continuously optimised. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600
Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called „cookies“. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie
Information about your use of this website is usually sent to a Google server
transferred to the USA and stored there.

Use of web fonts

External fonts, Google Fonts, are used on these web pages. Google Fonts is a service provided by Google Inc. („Google“). These web fonts are integrated via a server call, usually a Google server in the USA. This transmits to the server which of our websites you have visited. Google also stores the IP address of the browser on the visitor's device. For more information, please refer to Google's privacy policy, which you can access here:
www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent cookies from being stored by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link:
install: https://tools.google.com/dlpage/gaoptout?hl=de

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics

For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

order data processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Tag Manager
Google Tag Manager is a solution that allows us to manage website tags via an interface (and thus integrate Google Analytics and other Google marketing services into our online offering, for example). The Tag Manager itself (which implements the tags) does not process any personal data of users. With regard to the processing of users' personal data, please refer to the following information on Google services. Terms of Service: https://www.google.com/intl/de/tagmanager/use-policy.html.

Google AdWords conversion tracking

We also use Google Conversion Tracking to statistically record the use of our website and to evaluate it for the purpose of optimising our website for you. Google Adwords places a cookie (see section 4) on your computer if you have accessed our website via a Google advertisement. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the AdWords customer's website and the cookie has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. Each AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers are told the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this purpose – for example, by means of a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain „www.googleadservices.com“. Google's privacy policy on conversion tracking can be found here (https://services.google.com/sitestats/de.html).

Social media plug-ins

On our website, we use social plug-ins from the social networks Facebook, Twitter and Instagram on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation must be ensured by the respective providers. We integrate these plug-ins using the so-called two-click method in order to protect visitors to our website as best as possible.

Facebook

Our website uses social media plugins from Facebook to make its use more personal. For this purpose, we use the „LIKE“ or „SHARE“ button. This is a service offered by Facebook. When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged into Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you interact with the plugins, for example by clicking the „LIKE“ or „SHARE“ button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook may use this information for advertising, market research and the needs-based design of Facebook pages. To this end, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services related to the use of Facebook. If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website. For the purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to the data protection information (https://www.facebook.com/about/privacy/) from Facebook.

Twitter

Plugins from the short message network Twitter Inc. (Twitter) are integrated into our website. You can recognise the Twitter plugins (tweet button) by the Twitter logo on our site. An overview of tweet buttons can be found here (https://about.twitter.com/resources/buttons). When you visit a page on our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter receives the information that you have visited our site with your IP address. If you click the Twitter „tweet button“ while you are logged into your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Twitter. If you do not want Twitter to be able to associate your visit to our pages, please log out of your Twitter user account. For more information, please see Twitter's privacy policy (https://twitter.com/privacy).

Instagram

Our website also uses social plugins („plugins“) from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). The plugins are marked with an Instagram logo, for example in the form of an „Instagram camera“. When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged into Instagram, Instagram can immediately associate your visit to our website with your Instagram account. If you interact with the plugins, for example by clicking the „Instagram“ button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there. If you do not want Instagram to associate the data collected via our website directly with your Instagram account, you must log out of Instagram before visiting our website. For more information, please refer to the privacy policy (https://help.instagram.com/155833707900388) from Instagram.

Use of script libraries (Google Web Fonts)

In order to display our content correctly and in a graphically appealing manner across browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or prevents access, content will be displayed in a standard font.

Calling up script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible – although it is currently unclear whether and, if so, for what purposes – that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Embedded YouTube videos

We embed YouTube videos on some of our web pages. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behaviour.

If you have disabled the storage of cookies for the Google Ad programme, you will not have to worry about such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

Further information on data protection at YouTube can be found in the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy/

rights of data subjects

As we process your personal data, you have the following rights:

right to information

In accordance with Art. 15 GDPR, you may request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, and the existence of automated decision-making, including profiling and, where applicable, meaningful information about its details;

correction

In accordance with Article 16 of the GDPR, you may request the immediate correction of inaccurate personal data stored by us or the completion of incomplete personal data.

deletion

In accordance with Art. 17 GDPR, you may request the deletion of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defence of legal claims.

restriction

In accordance with Art. 18 GDPR, you may request the restriction of the processing of your personal data if you dispute the accuracy of the data, the processing is unlawful but you refuse to have it deleted and we no longer need the data, but you need it to assert, exercise or defend legal claims, or you have objected to the processing in accordance with Art. 21 GDPR. exercise or defend legal claims, or you have objected to the processing pursuant to Article 21 GDPR.

data portability

In accordance with Art. 20 GDPR, you may receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or request that it be transferred to another controller.

right of withdrawal

In accordance with Art. 7(3) GDPR, you may revoke your consent at any time.

As a result, we are no longer permitted to continue processing data based on this consent in future.

right of appeal

In accordance with Article 77 of the GDPR, you may lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates data protection regulations. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

right of objection

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct marketing. In the latter case, you have a general right to object, which we will implement without you having to specify a particular situation.

If you wish to exercise your right of withdrawal or objection, simply send us an email.

Data protection in job applications and during the application process

We process applicants' personal data for the purpose of handling the application process. Processing may also be carried out electronically. This is particularly the case if an applicant submits their application documents to us electronically, for example by email or via a web form on our website. You can view the separate privacy policy here.
Privacy policy – applicants (pdf)

Duration for which personal data is stored

The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of this period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment or initiation of a contract.

Existence of automated decision-making

As a responsible company, we refrain from automated decision-making or profiling.

data security

We use the widely used SSL (Secure Socket Layer) encryption method when you visit our website. You can tell whether an individual page of our website is being transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

Amendments to this privacy policy

This privacy policy is currently valid. Due to the further development of our website and offers on it, or due to changes in legal or regulatory requirements, it may become necessary to amend this privacy policy. You can access and print out the current privacy policy at any time on our website.

As of January 2024