Award for high customer satisfaction
Gelsenkirchen. Reliability, personalised service and collaborative partnerships have always been at the heart of the Stölting Service Group’s ethos. A special award has now confirmed that Stölting excels in these areas: the company has been named one of „Germany’s Best Business Partners 2026“ and is thus among the few service providers in Germany to receive this accolade. „We can talk at length about quality, reliability and partnership – but what really matters is whether our customers experience it that way. For us, therefore, this award is more than just a seal of quality. It is confirmation that our own standards are recognised by our customers – and, at the same time, recognition for the staff who bring these standards to life every day on the ground,“ says Sebastian Mosbacher, CEO and managing partner of the Stölting Service Group.
The B2B Award will be presented for the first time in 2026 by the German Institute for Service Quality (DISQ) in collaboration with DUP UNTERNEHMER magazine. The award is based on an extensive survey of business customers. The survey incorporated more than 12,000 customer opinions on around 260 companies.
For Stölting, this result is of particular significance: as a multi-service provider operating nationwide, the company works closely with its clients on a daily basis – whether in cleaning, security or comprehensive facility management. In doing so, it goes without saying that Stölting lives up to its own high standards of quality and reliability, whilst offering tailor-made services to every client through personalised support and individual attention.
Recognised for what makes Stölting special
It was precisely these aspects that formed the focus of the study on „Germany’s Best Business Partners 2026“. The assessment covered value for money, service, reliability and transparency, as well as business customers’ willingness to recommend the company. The study thus covers key elements of Stölting’s service promise: reliable procedures, binding agreements, accessible contacts, transparent processes and services tailored to customers’ actual requirements. After all, where numerous services, staff and processes interlink, clients need a partner they can rely on in their day-to-day operations.
„You have to earn trust anew every day“
„This award shows us that our colleagues on the ground live up to what Stölting stands for every day: taking responsibility, finding solutions and working together. At the same time, it is no reason for us to rest on our laurels. Trust has to be earned anew every day. Our commitment therefore remains the same: to stay close to our customers, act reliably and continuously develop our services,“ says Sebastian Mosbacher.
WE’VE BEEN DOING THIS SINCE 1899.
Press contact:
Stölting Service Group Limited Company
Corinna Janknecht
Head of Corporate Communications
Telephone: 0209 – 702790
Email: kommunikation@stoelting-gruppe.de
